Kutensils – Terms and Conditions

Last Updated: September 26, 2023

Welcome to Kutensils, an ecommerce website operated by Jay Metal Works. Before you start shopping for premium stainless steel and copper utensils, we kindly request you to carefully read and understand our Terms and Conditions. These terms govern your use of our website, the products we offer, and your relationship with Kutensils and Jay Metal Works. By accessing and using our website, you agree to be bound by these terms.

1. Acceptance of Terms

• By using the Kutensils website, you agree to comply with and be bound by these Terms and Conditions, including our Privacy Policy. If you do not agree with any part of these terms, please refrain from using our website.

2. Products

• Product Information: We strive to provide accurate product descriptions, images, and prices on our website. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
• Pricing: All prices on the website are in the currency specified and are subject to change without notice. Prices are inclusive of applicable taxes, but shipping charges may apply.

3. Orders and Payment

• Order Placement: By placing an order on our website, you confirm that you are legally capable of entering into a binding contract, and you are at least 18 years old.
• Payment: We accept various payment methods as specified on our website. You agree to pay for all products ordered, including any applicable taxes and shipping fees.

4. Shipping and Delivery

• Shipping: We aim to process and ship orders promptly. Shipping times may vary depending on your location and the availability of the product. We do not guarantee specific delivery dates.
• Damaged or Lost Items: If your order arrives damaged or is lost in transit, please contact our customer support team within 3 days of receiving the order for assistance.

5. Returns and Refunds

• Please refer to our “Return and Refund Policy” available on our website for detailed information regarding the process and conditions for returns and refunds.

6. Privacy

• Your use of Kutensils is also governed by our Privacy Policy, which can be found on our website. By using our website, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

7. Intellectual Property

• All content on the Kutensils website, including text, images, logos, and trademarks, is the intellectual property of Jay Metal Works or its licensors. You may not use, reproduce, or distribute our content without prior written permission.

8. Limitation of Liability

• We shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products, including but not limited to lost profits, business interruption, or loss of data.

9. Changes to Terms

• Kutensils reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of the website after such changes constitutes your acceptance of the updated terms.

10. Contact Information

• If you have any questions or concerns regarding these Terms and Conditions, please contact our customer support team at [contact email].
• Thank you for choosing Kutensils and Jay Metal Works for your premium stainless steel and copper utensil needs. We appreciate your business and trust.

Jay Metal Works

 Address: B/5, MANKUBAI IND. EST, NAVGHAR ROAD, BHAYANDER EAST, THANE – 401105.*

Email: info@kutensils.com