Shipping Policy for Kutensils E-commerce:

Thank you for choosing Kutensils for your kitchen needs. Please review the following shipping policy for details on our delivery process and timelines within Bharat.

1. Shipping Destinations:

We currently ship within Bharat (India) to most locations that are serviceable by our logistics partners.

2. Processing Time:

Orders are usually processed and dispatched within 3-4 business days from the date of purchase. During peak seasons or sales, processing times might slightly vary.

3. Shipping Methods:

We utilize various reliable carriers and logistic partners to ensure the safe and efficient delivery of your order. Standard shipping options are available for most locations.

4. Shipping Duration:

Delivery times may vary depending on the delivery location within Bharat:

– Metro Cities: 3-5 business days

– Non-Metro Cities: 5-7 business days

– Remote Locations: 7-10 business days

Please note that unforeseen circumstances or natural calamities might cause delays, which are beyond our control. We strive to keep you updated on any such issues and their impact on delivery.

5. Shipping Charges:

Shipping charges are based on the order value, weight, and delivery location. During checkout, you’ll be able to view the shipping costs if applicable to your order. We occasionally offer free shipping promotions for specified order values or items.

6. Order Tracking:

Once your order is dispatched, a tracking number and link will be provided via email and in your account on our website. You can use this information to track the status of your shipment.

7. Undelivered Packages:

In the event of failed delivery attempts due to recipient unavailability or incorrect address details, our logistics partner will make multiple attempts. Please ensure to provide accurate delivery information to avoid such issues. If the package remains undelivered, it will be returned to us. Additional shipping charges might apply for re-shipment.

8. Shipment Confirmation:

You will receive an email confirmation once your order has been shipped, along with tracking details for your convenience.

9. International Shipping:

At present, we do not offer international shipping outside Bharat.

10. Customer Support:

For any shipping-related queries or assistance, please contact our customer support team at email – order@kutensils.com

Please note that this shipping policy is subject to change at any time without prior notice. We recommend reviewing the policy periodically for any updates or modifications.

Thank you for choosing Kutensils. We aim to ensure a smooth and satisfactory shopping experience for all our customers.