Privacy Policy for Kutensils Ecommerce Website
Effective Date: 16-11-2023
Welcome to Kutensils, the premium destination for purchasing stainless steel and copper utensils as exquisite gifting articles. We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website and services.
Please take a moment to read this Privacy Policy carefully. By accessing or using our website and services, you consent to the practices described herein. If you do not agree with our Privacy Policy, please refrain from using our website and services.
1. Information We Collect
We collect various types of information to provide you with a personalized and efficient shopping experience. The information we may collect includes:
a. Personal Information:
– Contact Information: Name, email address, postal address, and phone number.
– Account Information: Usernames, passwords, and account preferences.
– Payment Information: Credit card details, billing information, and payment history.
b. Transaction Information:
– Details of the products you purchase.
– Shipping and delivery information.
c. Usage Information:
– Browsing history.
– Device information, including IP address and browser type.
– Cookies and similar technologies as described in our Cookie Policy.
d. Communications:
– Correspondence and communication records with us, including emails and chat transcripts.
2. How We Use Your Information
We use the collected information for various purposes, including:
a. Providing Services:
– Processing orders, providing customer support, and fulfilling your purchases.
– Sending transactional and order-related communications.
b. Personalization:
– Customizing your shopping experience based on your preferences and browsing history.
– Recommending products and promotions that may interest you.
c. Marketing and Communications:
– Sending promotional offers, newsletters, and marketing materials (with your consent).
– Responding to your inquiries and requests.
d. Analytics and Improvement:
– Analyzing website usage to improve our services, products, and user experience.
– Detecting and preventing fraud and abuse.
e. Legal Compliance:
– Complying with legal obligations and resolving disputes.
3. Disclosure of Your Information
We may share your personal information with third parties under the following circumstances:
a. Service Providers:
We may disclose your information to third-party service providers who assist us in operating our website, processing payments, and providing other services.
b. Legal Compliance:
We may share your information to comply with applicable laws, regulations, or legal processes.
c. Business Transactions:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
d. Consent:
We may share your information with your consent or at your direction.
4. Your Choices
You have several rights and choices regarding your personal information:
a. Access and Correction:
You can access, correct, or update your personal information by logging into your account or contacting us.
b. Marketing Communications:
You can opt out of receiving marketing communications from us by following the instructions in our emails or contacting us.
c. Cookies:
You can manage cookies through your browser settings as described in our Cookie Policy.
5. Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the security of your data.
6. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting a revised Privacy Policy on our website.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Kutensils Customer Support
Support email – connect@kutensils.com
Order email – order@kutensils.com
Information email – Info@kutensils.com
Thank you for choosing Kutensils. We appreciate your trust in us and are dedicated to safeguarding your privacy as you explore our premium gifting articles.